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POLICIES


Wet Effect will do everything in its power to provide a product and level of customer service that meets and hopefully exceeds your expectations.  If we fail to do this in any regard, we will adhere to the following policies to correct the situation.  The Wet Effect, Inc. Order Cancellation,ReturnandShipping DamageClaim policy is as follows. 

 

 

SHIPPING                        

  • Orders being shipped via UPS cannot be delivered to P.O. Boxes or military APO/FPO addresses.
  • UPS Next Day Air: Fast, guaranteed delivery to all 50 states and by 10:30am or end of the next business day depending on destination.
  • UPS 2ndDay Air: Guaranteed on-time delivery to all 50 states and by the end of the second business day.
  • UPS Ground: Guaranteed day-definite ground delivery to every address within the 48 contiguous states.
  • International recipients are responsible for all duties, customs, and any other taxes placed on the shipment by your country.

                     

  • FREE USPS PRIORITY SHIPPING to all U.S. retail customers on orders over $50.
  • USPS PRIORITY SHIPPING is trackable

 

SHIPPING DAMAGE CLAIMS

 

In the unlikely event that an item has been damaged during shipping, please follow these steps.  Upon receipt of the package, please inspect the package for any apparent damage to the packaging.  Any damage must be reported to the UPS delivery agent at the time of receipt.  Contact Wet Effect, Inc at 1-866 565 5350 and report the damages to your order.